Refund & Cancellation Policy

Setup fees cover the on-site scanning session and the initial production of your 3D and AR models. Setup fees are non-refundable once work has started, including scheduling of the on-site visit or the beginning of model production.

Monthly subscription payments are non-refundable once a billing cycle has begun. Cancelling a subscription does not entitle the client to a refund of the current month.

The Starter and Growth plans operate under an Annual Service Agreement, billed monthly over a 12-month term. The Franchise plan is offered on an annual contract with terms tailored to the group. Clients may cancel at any time, subject to the early termination terms below.

Clients may cancel their Annual Service Agreement before the end of the annual term. Early cancellation is subject to an early termination fee equal to 50% of the remaining contract value, calculated as 50% of the monthly fee multiplied by the number of months remaining in the current annual term. This structure allows Servision to maintain stable service through seasonal fluctuations in the client's business.

Refunds or credit may be issued at our discretion in cases of technical failure where the service cannot be delivered as described and cannot be reasonably restored. Requests must be submitted to ServisionAr@gmail.com with a description of the issue.

• Send a written cancellation request to ServisionAr@gmail.com from the email address on file.
• Include the restaurant name and the reason for cancellation.
• We will confirm receipt and outline any remaining charges within a reasonable time frame.